Returns policy

Exchanges and returns of the Pappin belt box can be accepted for a full refund within 7 days from the delivery date. After this the item will no longer be refundable. This above condition is applicable to unused items only. Returns must be in the same condition as the Pappin box was when despatched and should be accompanied with the buckle, the tag and booklet originally inside the box. Also, the returned item must be accompanied by the original purchase receipt, an authorisation number and shipping address.

On any question about the return and exchange, please contact our Customer Service on

Note that we will not be responsible for lost, damaged, illegible or misdirected mail.